For certain auctions, we require a warranty to ensure the seriousness and reliability of bids. This deposit serves as a guarantee that a bidder intends to honour their bid and helps prevent unwanted or non-binding bids.
Purpose of the deposit
The deposit helps ensure that our auctions are conducted in a reliable and transparent manner:
Reliable bidding – Only bidders who are genuinely interested will be willing to pay a deposit. This contributes to a professional and credible auction environment.
Protection for sellers – The deposit reduces the risk of bids not being honoured, allowing sellers to rely on a smooth and secure completion of their sale.
Protection for buyers – The deposit contributes to a safe and fair auction environment for buyers. It ensures that all bidders participate under the same conditions and helps prevent misuse or disruptive bidding behaviour, keeping the bidding process transparent and reliable.
How can I pay the deposit?
The deposit can be paid quickly and easily online during the bidding process. We support commonly used and secure payment methods:
- Bancontact for bidders in Belgium
- iDEAL for bidders in the Netherlands
- Credit card for international bidders
After a successful payment, you can immediately continue bidding.
How can I request a refund of my deposit?
Bidders can request a refund of their deposit at any time via their personal account in My Profile → Warranty.
A refund is possible once there are no outstanding obligations on the account, for example when there are no unpaid
invoices or active bids.
The process is simple, secure and transparent.
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