What if I can’t attend the viewing?

If you’re unable to attend the inspection, you have a few options:

1. Rely on Provided Information: Make sure to carefully review the photos and descriptions provided in the auction listing. These details can give you a good idea of the item’s condition.
   
   

2. Ask Someone You Trust: If possible, you can ask a friend or family member to attend the inspection on your behalf. Just make sure they are aware of what to look for and have the necessary access, such as your collection document or QR code.
   
   

3. Contact the Auction House: If you have specific questions about the item, you can reach out to Auctim’s customer support for assistance. They may be able to provide additional information or answer any concerns you have. Please keep in mind Auctim and its partners offer thousands of items on a daily basis and it is not always possible to provide additional information.

Please note that whether or not you attend a viewing does not change the rules around warranties or returns. It’s important to understand that warranties may not apply in certain auctions regardless of your inspection, so always review the auction terms before bidding. While it’s always best to inspect the item personally, these options can help you make a more informed decision even if you can’t be there in person.