How does Auctim work?

How Auctim Works

Auctim is the operator of the online auction platform www.auctim.com.

Auctim makes this platform available to independent Auctim Partners under a licensing model. These partners use the platform to organize auctions on behalf of and for the account of sellers.

1. Role of Auctim

Auctim:

• manages and maintains the online platform www.auctim.com;

• develops and supports the technical infrastructure;

• grants licenses to Auctim Partners to use the platform.

Auctim is not the owner of the auctioned goods and is not a party to the sales agreement between the buyer and the seller.

2. Role of the Auctim Partner

Online auctions on www.auctim.com are organized by an Auctim Partner acting as an intermediary on behalf of the seller.

The Auctim Partner:

• publishes the lots;

• organizes the online auction;

• monitors and manages the auction process;

• coordinates the practical settlement of the transaction.
  
  

3. Who Is Your Contracting Party?

The sales agreement is always concluded between:

• the buyer; and

• the seller of the relevant lot.

The seller may be either a company or a private individual.

The seller type is clearly indicated for each lot.

4. Types of Auctions

The auction type is clearly displayed for every auction. The type determines which legal framework applies.

B2B (Business-to-Business)

Lots offered by a professional seller and intended for buyers acting as businesses with a valid VAT number.

No consumer rights can be claimed for these lots.

B2B-C (Business-to-Business & Consumer)

Lots offered by a professional seller and intended for both business buyers and consumers.

Consumers may exercise their consumer rights when purchasing these lots.

C2B-C (Consumer-to-Business & Consumer)

Lots offered by a private seller and intended for both business buyers and consumers.

Consumer rights can never be claimed for these lots.

JUDICIAL

Lots auctioned as part of a judicial sale (seizure, bankruptcy, or similar proceedings).

Consumer rights can never be claimed for these lots.

5. Identity of the Seller

Each lot indicates whether the seller is a business or a private individual.

For B2B-C auctions, the seller’s identity is disclosed to the buyer when the payment request and pro forma invoice are issued.

The buyer enters into the sales agreement directly with that seller.

6. Bidder Identity – Bidding Profiles

Using one email address, you may create multiple bidding profiles, both as a private individual and for one or more companies.

After registering as a company or private individual, click the red button in the upper-right corner of the website (where your name is displayed) to access Bidding Profiles. Through “+ Create Profile”, you may add as many profiles as you wish.

When logging in, you must select the profile you wish to use for bidding.

By clicking the red button displaying your profile name and selecting “Choose Another Profile”, you can switch profiles.

As a bidder, you are responsible for using the correct bidding profile when participating in an auction.

Invoices are issued based on the details of the bidding profile used and cannot be changed after the lot has been awarded.

7. Invoicing and Payment

Invoicing

The invoice is issued by the Auctim Partner on behalf of and for the account of the seller.

The invoice is issued in the name of and using the details associated with the bidding profile used during the auction.

Payment After Award

Once a lot has been awarded, the buyer receives a payment request and pro forma invoice through the bidding profile used for bidding.

This includes:

• a detailed breakdown of the amount due;

• the payment deadline;

• the available payment methods;

• the identity of the seller.
  
  

Available Payment Methods

    Bancontact (Belgian banks only)

• Payment via online banking or QR code.

• Payment is registered immediately.

    iDEAL (Dutch banks only)

• Payment is registered immediately.

When payment is made online immediately, administrative processing is completed automatically and the invoice and collection note are sent automatically.

Bank Transfer

International buyers or buyers who choose manual payment may pay by bank transfer.

All payment details are included in the payment request.

Please ensure that the structured reference is included so that the payment can be processed automatically and your invoice and collection note can be issued.