What should I do if I have concerns about the item after inspecting it?

Modified on Sun, 24 Nov, 2024 at 9:43 AM

If you have concerns about the item after your inspection, here are some steps you can take:

  1. Document Your Observations: Take notes or photos of any issues you notice during the inspection. This can help you provide clear information if you need to address your concerns.

  2. Contact the Seller or Auction House: Reach out to the seller or Auctim’s customer support to express your concerns. Irregularities in lot descriptions can happen, and it's up to you as the viewer to verify the provided information. Auctim and its partners will gladly assist you in double-checking the data and answering any questions you may have.

  3. Consider Adjusting Your Bid: If you feel uncertain about the item's value or condition, you might choose to place a lower bid or refrain from bidding altogether. For auto bids, you can adjust your maximum bid if necessary.

  4. Review Auction Terms: Check the auction terms to understand your rights regarding warranties and returns. Remember that certain auctions may have different policies that could affect your decision.

Taking these steps can help you make a more informed decision about your bid and ensure that you are comfortable with your purchase.

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